Please check out the
New West Register
The old office is now closed.
Monday-Friday: 7:30am – 4:30pm
Saturday & Sunday: Please ring at main registers during regular store hours
Looking to book specific color?
Call us 7-10 days prior to deadline for color requests.
Our inventory changes daily!
Please come in or call for specific varieties and quantities.
We appreciate your business.
North Haven Contract Sales Policies
(All policies and prices are subject to change at any time.)
New customers will automatically qualify for Contract Level Pricing, which is typically equivalent to 20% to 25% less retail price, depending on the item. Contract customers may shop from the entire retail inventory, in addition to special Contract Sales inventory. Contract customers should process their transactions in the Contract Sales office, as opposed to the retail store.
Additional Discount Levels:
- Customers who spend $5,000 to $9,999 annually will receive an additional 5% discount.
- Customers who spend $10,000 or more annually will receive an additional 10% discount.
Each account will be evaluated annually to determine additional discount level.
In order to maintain your contract business account, a minimum of $1,000 in annual purchases is required. Accounts with annual purchases of under $1,000 will be returned to regular retail price.
Cash accounts vs. House Charge accounts
Cash & Credit customers must provide a copy of their business tax ID certificate. New customers that have been in business less than one year are automatically designated as a cash customer. New customers that have been in business for more that one year and pass a credit reference will be extended a charge account. Credit limits on charge accounts will be determined on a case-by-case basis. All charge accounts are subject to Net 30 billing, and subject to finance charges if account is past due. Charge accounts may lose additional discount level if invoices are not paid in a timely manner. Customer may lose credit account if they are slow-pay or have frequent NSFs. Cash customers may lose additional discount level if they have regular NSFs.
Plants sold to contractors are guaranteed to be true to variety. There is no other warranty expressed or implied. It is assumed that our Contractor customers are experienced and knowledgeable about what they are buying and how to handle it.
Restocking Fees for Returned Contractor Items
A 20% restocking fee will be added to all returned merchandise. Only returns of re-saleable merchandise will be accepted and generally only within a 24-hour period.
Minimum order size for delivery is $500.00. Minimum delivery fee is $40. Delivery fee is assessed by zip code of the delivery address. If more than one employee is needed for the delivery, a fee of $35.00 per extra person will be applied to the deliver. We generally expect for businesses to have a crew waiting at the drop site to assist with unloading the delivery. This will cut down on the number of staff we send on the delivery and will expedite your order.
We currently deliver to:
Area 1 ($40) –
75230, 75205, 75214, 75218, 75225, 75229, 75231, 75238, 75240, 75243, 75244, 75248, 75251, 75254, 75080, 75081
Area 2 ($40) –
75007, 75010, 75023, 75024, 75025, 75042, 75044, 75074, 75075, 75082, 75093, 75204, 75209, 75219, 75220, 75228, 75234, 75235, 75248, 75252, 75287, 75208
To receive regular inventory updates, specials and other contract sales information, please submit your email address to the contract sales office.